About
Managed NOC
22nd Century Technologies offers Managed Network Operations Center (NOC) services to ensure uninterrupted IT operations, optimal network performance, and rapid response to incidents across complex enterprise environments. With 24×7 monitoring, real-time diagnostics, and proactive remediation, we enable organizations to minimize downtime, improve visibility, and enhance the resilience of critical infrastructure. Our NOC teams operate from secure, scalable facilities and leverage automation, analytics, and industry-leading tools to support federal, state, and commercial clients. From core network operations to business continuity, 22nd Century provides the experience and technology to keep your IT systems running smoothly and securely.
Key Features
NOC Management
Continuous monitoring, alert triage, root cause analysis, configuration control, ITIL-based workflows.
01
NOC Support
Tier 1–3 support, real-time alert response, hybrid/cloud support, integration with enterprise ITSM tools.
02
Disaster Recovery & BCP
High-availability design, failover automation, DR testing, compliance alignment, business continuity planning.
03
04
Automated Alerting & Resolution
AI-based alert systems trigger early warnings and auto-remediate known issues to reduce manual intervention and response time.
05
Performance & SLA Dashboards
Real-time performance dashboards and SLA adherence tracking ensure full visibility for clients and internal teams.
06
Scalable Operations Model
Easily scale support from a single site to nationwide or global environments, with redundancy across geographic zones.
MNS
Case Studies From Challenge to Change
Real-Time Monitoring
Network Analysis
Gateway Integration
Hosting Solution
Management System
Data Recovery
Innovative Solutions
Risk Management
IT Success Stories
System Integration
